Network Specialist III – IoT Network & Managed Connectivity

Responsibilities

• Conduct technical discovery with customers and internal stakeholders to understand connectivity requirements
• Design end-to-end IoT wireless network solutions using managed cellular routers and modems
• Translate customer requirements into device configurations, deployment standards, and implementation plans
• Support customers through network integration activities including LAN/WAN design, VPN/IPsec, and routing strategy
• Provide technical guidance during customer onboarding
• Build and maintain modem and router configuration templates that set the standard for deployments
• Remotely diagnose and resolve connectivity issues across customer devices
• Perform root-cause analysis on complex networking and operational issues
• Manage firmware lifecycles and keep configurations current as customer needs evolve
• Coordinate with vendor...