Job Description

Overview

Network Specialist-

CC TeraMach's onsite team are responsible forthe pro-active supportand resolution of specific client issues relating to their IT infrastructure / environment within established SLAs.

Summary of Responsibilities:

  • Assist in network design and implementation.
  • Provide network support with a variety of operating systems.
  • Provide network support to users.
  • Provide 24/7 escalated hardware and network support, ensuring quality and speed of problem solving
  • Develop and monitor policies for the use of network resources.
  • Evaluate and recommend security improvements and system upgrades.
  • Monitor network to ensure optimal performance.
  • Create and maintain network users/permissions.
  • Reviewing and testing new technologies and innovations.
  • Create technical support documentation

Technical Competencies:

  • Experi...

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