Job Description

Subsidiary

Steel Dynamics

Responsibilities

  • Provide IT support - Work with end users and administrators on IT tickets and projects.
  • Troubleshoot software, hardware, and network issues along with documenting resolutions.
  • Create and maintain IT documentation.
  • Work on IT process improvement.
  • Recommend, configure, test, and deploy configuration packages for use with Desktop Management Product - Endpoint Central
  • Install, troubleshoot, and upgrade network infrastructure. Cisco, Fortinet, and Ubiquiti.
  • Maintain, troubleshoot, and upgrade servers. (Windows)
  • Project planning.
  • Assign work orders, follow up on status, and communicate status to users.
  • Periodically travel to remote locations and assist other IT technicians.
  • Represent the company in a professional manner and provide excellent Customer Service.

    • Qualifications

  • Candidates shoul...

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