Job Description

JOB PURPOSE

Project Delivery & Support

QUALIFICATION

BE/BTech/BSc

EXPERIENCE

8 - 10 Years

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

  • Technical SME for the technologies listed in the Competency table below.
  • Handle Medium & Large projects.
  • Deliver Projects within schedule and budgets.
  • Critical customer incidents/breakdowns, troubleshooting them within the agreed service levels for self and team.
  • Adherence to Process, Policies & Procedures
  • Maintain and acquire Certifications as per Business Requirements for self and team.
  • Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
  • Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
  • Provide a consultative approach in delivering Projects & Support Functions which can lead...

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