Network Security Engineer

Work Set Up

Remote (Amenable to work onsite occasionally - Sanctum, SM - North EDSA, Quezon City)

Start Date

TBD

Schedule

TBD

Equipment

BYOD

What does a day in the life as a Network Engineer look like?

• Serve as a support resource, resolving basic to medium customer-reported issues related to SD-WAN, firewalls, routers, and switches.
• Receive customer calls and own case lifecycle in Salesforce and ServiceNow.
• Troubleshoot and resolve VPN tunnel issues (Phase 1 and 2), Fortinet firewall policies, and network security configurations.
• Perform network device replacements (firewalls, routers, and switches) using backup configurations.
• Conduct root cause analysis and service restoration for network performance issues.
• Maintain SLAs by prioritizing and resolving tickets based on impact and urgency.
• Collaborate across internal and external teams, including Tie...