Job Description

Hiring – Network Operations Lead

Location: Chennai

Experience: 12–15 Years

Work Mode: Hybrid

We are looking for an experienced Network Operations Lead to manage and drive APAC Network Operations for a leading global banking organization. The ideal candidate will have strong expertise in network operations, NOC management, service assurance, vendor management, and large-scale enterprise banking networks.

Key Responsibilities

  • Lead APAC Network Operations and ensure end-to-end network performance and service availability.
  • Manage 24x7 NOC operations, incident resolution, change implementation, and service improvements.
  • Drive ITSM processes including Incident, Change, and Problem Management.
  • Manage network operations teams and multiple vendors to achieve agreed SLAs, RTO, and RPO targets.
  • Present operational metrics and service reports to stakeholders and senior ma...

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