Network Operations Engineer (Telecom)

Job Title: Executive NOC Engineer / NOC Engineer

Job Overview

We are looking for a highly skilled and experienced NOC Engineer to join our Voice NOC & Technical Assistance Centre team. The successful candidate will be responsible for providing end-to-end technical support for a leading US-based telecom client, specializing in Voice Operations, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, and more. This role requires strong knowledge of telecom voice protocols, network monitoring, vendor coordination, and incident resolution within SLA constraints.

Key Responsibilities

• Provide Tier 1 to Tier 3 support for telecom voice services including Hosted PBX, Local Phone Services, SIP Trunking<...