Job Description

Role: Network Operations Engineer

Skill Name: NOC

Exp: 6-9 yrs

Location : Bangalore

Role Summary:

The Network Operations Engineer will be responsible for day-to-day monitoring, triage, and support of enterprise network infrastructure to ensure high availability and performance.

The role involves proactive monitoring, incident response, coordination with functional teams, and execution of standard operational procedures (SOPs).

Monitoring & Incident Response:

  • Continuously monitor network devices, links, and critical services using approved monitoring tools.
  • Respond promptly to alerts, alarms, and incidents, ensuring timely triage and resolution as per defined SLAs.
  • Identify recurring issues and document resolution steps for knowledge base enhancement.

Escalation & Coordination:

  • Escalate unresolved or complex issues ...

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