Job Description

Adecco HR is the largest Human Resources services company worldwide and is certified in Greece, according to the international standard ISO 9001:2015, in the fields of recruitment and selection of personnel and temporary employment. We are looking for a Network Operations Engineer to join the dynamic team of Vodafone Greece.

Network Operations Engineer

The role is responsible for providing 1st and 2nd level technical support for services delivered to Vodafone Corporate customers, ensuring high service quality, SLA compliance, and customer satisfaction.

  • Act as the first point of contact for corporate customers, handling inbound calls related to technical issues.
  • Manage and resolve technical customer requests across a wide portfolio of services, including Fixed, Cloud, IoT, SD-WAN, and Firewall solutions.
  • Perform 1st and 2nd level troubleshooting, identifying root causes and restoring services in line with agreed SLAs.

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    Job Details

    Location
    Athens, Athens, Greece
    Job Type
    Full-time
    Category
    Computer Occupations
    Posted Date
    February 25, 2026
    Deadline
    April 06, 2026