Network Operations Center (NOC) Support / Supervisor

Job Summary: The Supervisor, Network Operations Center (NOC) Support, will oversee the daily operations of the NOC team, ensuring efficient monitoring, troubleshooting, and maintenance of network systems, with a particular focus on routing and switching. This role requires a proactive leader with strong technical expertise and excellent communication skills to manage a team of NOC technicians and ensure optimal network performance and reliability.

Key Responsibilities:

• Team Leadership: Supervise and mentor NOC technicians, providing guidance, training, and performance evaluations.
• Network Monitoring: Oversee the continuous monitoring of network systems, particularly routing and switching components, to identify and resolve issues promptly.
• Incident Management: Lead the response to network incidents, ensuring timely resolution and minimal impact on operations.<...