Job Description
Job Title: Network Operations Centre (NOC) Engineer,L1.5
Location: Bengaluru, India (Hybrid – 3 days, WFO mandatory)
Shift – 24/7 rotational shift
Department: IT / Infrastructure
Job Type: Full-time
Job Summary:
The NOC Engineer is responsible for monitoring, troubleshooting, and maintaining the performance and reliability of IT systems, networks, and infrastructure. The role involves real-time monitoring, responding to alerts, coordinating with technical teams, and ensuring high availability of services.
Key Responsibilities:
·Monitor network and system alerts using NOC tools (e.g., SolarWinds, ELK.).
·Perform initial analysis and troubleshooting for alerts and escalate issues as needed.
·Coordinate with internal infrastructure, application teams and service providers for resolution of incidents.
·Track and document all issues and resolutions using ticketing...
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