Job Description

Role: NOC Engineer

Experience: 2+years

Location: Hyderabad (WFO)

Primary Skill Set :

  • Analyze the Alerts and Escalate the event
  • Monitors dashboards round-the-clock which acts as an eye to the whole Vesuvius Infrastructure, NOC Engineers should be able to detect any impending hardware failures, voice and Data network failures and to help identify the root cause of any existing or impending events
  • NOC engineer will escalate critical events to Operation Group
  • Monitoring the Infrastructure real time
  • Continuously review all the infrastructure globally.
  • Monitors any changes in the infrastructure, or any issue that may impact the IT environment
  • Documentation and reporting
  • Prepare Weekly and Monthly Alert Report
  • Monitor the change events (includes planned changes / preventive maintenance/ client maintenance)
  • Disable th...

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