Network Operations Center Engineer - Incident Management

Job Title : Network Operations Center (NOC) Engineer Experience : 2-4 Years Essential Skills :
- Network Operations Center (NOC) experience
- Network Operations
- Network monitoring and incident management
- Basic troubleshooting of network devices and connectivity issues
- Ticketing and escalation management
- Understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN Desirable Skills :
- Experience with network monitoring tools (SolarWinds, Nagios, PRTG, Zabbix, etc.)
- Knowledge of Cisco/Juniper/Arista networking
- ITIL process awareness
- Experience working in a 24x7 shift environment
- Good communication and documentation skills Key Responsibilities :
- Monitor network infrastructure and ensure maximum availability.
- Detect, troubleshoot, and resolve network incidents.
- Respond to alerts and perform first-level diagnostics.
- Escalate critical issues to L2/L3 support teams.
- Maintain incident tickets and provide timely updat...