Network Operations Center Analyst

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Pay Range

Base pay range: CA$65,000.00/yr - CA$75,000.00/yr

Job Title: Network Operations Center Analyst

Reports to: Manager, Network Operations Centre

Position Summary

The NOC Analyst plays a critical front-line role in ensuring the reliability and availability of Wyse’s metering network. This role involves continuous oversight of end devices in the field such as modems, gateways, repeaters, sub-meters, and other critical infrastructure to identify failures, performance issues, and communication irregularities. In addition to active monitoring, the NOC Analyst is responsible for reviewing system and device data to detect anomalies that may indicate emerging issues, incorrect configurations, degradation in performance, or risk of service d...