Network Expert

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Radware is a global provider of cybersecurity protection solutions for networks and applications, servicing customers around the globe. Cloud Services is the fastest growing business, and we are looking to take our service to the next level in our key markets.

Responsibilities:

The network expert team is part of the customer services group, as a Network Expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.

• Ensure 24/7 availability of our network, handling day-to-day production network issues.
• Assist in incident response and support customers during network events and attacks.
• Work with network architects, engineering, and R&D on infrastructure improvements.
• Actively monitor, react, and troubleshoot system events and alerts.
• Investigate and resolve network rela...