Job Description

A typical day would involve:


  • Designing, developing, documenting, and maintaining foundational network platforms, including WAN, campus networks, disaster recovery, contact center, cloud, security, and wireless environments

  • Supporting day-to-day business needs while adapting network solutions to evolving security requirements and user expectations

  • Providing second-level technical support to the IT Service Desk, ensuring service level goals and IT standards are consistently met

  • Conducting qualitative and quantitative analysis for business and technology applications, recommending optimized, cost-effective, and secure network designs

  • Managing and prioritizing a network work-order queue, coordinating with internal teams and external vendors to deliver timely and effective solutions

  • Identifying opportunities for continuous improvement through technical trend analysis, proactive problem identification, an...

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