Network Engineer Tier 2

Overview

The Tier 2 Network Engineer provides advanced operational and technical support for network connectivity services, acting as an escalation point for Tier 1 activities and owning data accuracy, service validation, and quality assurance across network systems.

This role is responsible for managing complex circuit activations, remediation activities, and change execution while ensuring network data integrity through audits, reporting, and continuous validation of tools and documentation. Tier 2 analysts work closely with carriers, internal engineering teams, and cross-functional stakeholders, serving as subject matter experts and contributing to process improvements and operational excellence.

Responsibilities

• Manage and oversee complex circuit activations, modifications, and decommissions, ensuring accurate and timely service delivery.
• Serve as an escalation point for Tier 1, providing technical guidance and support for non-sta...