Job Description
Job Description: Network Engineer (L2) — Wired & Wireless
Role Summary
The Network Engineer (L2) provides advanced operational support, problem management, and escalation engineering for enterprise wired and wireless networks across campus and branch environments. This role investigates complex issues, performs deep-dive troubleshooting, implements higher-risk changes, tunes wireless/RF performance, and mentors L1 engineers to uplift overall service quality and incident resolution capability.
Key Responsibilities
•Perform deep-dive troubleshooting across L2/L3 domains, WLAN, RF performance issues, roaming problems, and packet-level diagnostics
•Configure and optimize campus switches, access layer devices, WLAN controllers, and cloud-managed wireless platforms
•Execute complex network changes with full pre-/post-implementation validation and rollback planning
•Conduct wireless RF tuning, interference analysis, spectrum scanning, and co...
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