Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Graduate with Certification for Network Operations with 2-4 year's work experience in network operations. Must possess associate level certification of the OEM.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
Graduate with Certification for Network Operations with 2-4 year's work experience in network operations. Must possess associate level certification of the OEM.
- Continuous monitoring of network and systems.
- Immediate response to alerts and incidents.
- Documentation of incidents and resolutions.
- Initial incident assessment and triage.
- Basic issue resolution or escalation to L2/L3 as needed.
- User support and troubleshooting.
- Logging and tracking of incidents in the ticketing system. Provide on field support (Hands and Feet support)
- Perform daily health check...
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