Job Description
Job Responsibilities:
Responsible for pre-sales consultation and post-sales technical support.
- Handle pre-sales inquiries, provide product consultation, quotations, and process orders.
- Respond to general inquiries regarding products, promotions, technical issues, and commercial topics.
- Provision new orders remotely and allocate appropriate resources to clients based on requirements.
- Troubleshoot issues encountered by customers during usage.
- Configure server systems, switches, and routers as needed.
- Perform other tasks as assigned.
Job Requirements:
- Degree in Computer Science or related field; minimum 1 year of relevant experience.
- Proficient in deploying, installing, and maintaining Windows and Linux OS.
- Knowledge of mainstream network equipment, hardware, RAID cards, etc.
- Responsible work attitude with good customer service and teamwork skills.
- Excellent com...
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