Network Engineer

The Managed Services Practice delivers end-to-end outsourced IT management solutions tailored to meet the evolving needs of our clients. Core service offerings include Help Desk support, Network Monitoring and Management, Server and Desktop Management, Voice and Data services, Cyber Security, and ongoing Infrastructure Maintenance. The Support Team is responsible for providing multi-tiered technical support, ensuring timely and effective resolution of client issues. Their performance is measured against clearly defined Key Performance Indicators (KPIs), which align with strategic objectives to ensure high levels of client satisfaction and the consistent fulfilment of contractual obligations. Key purpose of this position within the team: The Network Engineer is responsible for the design, implementation, optimisation and ongoing support of network and security infrastructure across multiple sites and technologies. This role will work closely with internal technical teams, vendors and...