Job Description
Position: Network Engineer
Pay: PKR 60,000-PKR 70,000
Job type: Full time, On-site
Working hours: 10 hours, 5 Days Rotational Shift
Job Overview:
The Network Associate is responsible for managing, maintaining, and troubleshooting the technical network infrastructure within a call center environment. This role focuses on ensuring consistent uptime and quality performance for all network components, supporting the functionality of call center applications, and assisting with network-related queries from call center staff.
Key Responsibilities:
Network Management:
Monitor call center network performance to identify and resolve issues promptly.
Maintain call center infrastructure, including routers, switches, VoIP systems, and firewalls.
Support and optimize call routing and IVR (Interactive Voice Response) systems.
Ensure uptime and performance stability for both local and remote call center operations.
Technical Support:
Provide level 1 and level 2 ...
Pay: PKR 60,000-PKR 70,000
Job type: Full time, On-site
Working hours: 10 hours, 5 Days Rotational Shift
Job Overview:
The Network Associate is responsible for managing, maintaining, and troubleshooting the technical network infrastructure within a call center environment. This role focuses on ensuring consistent uptime and quality performance for all network components, supporting the functionality of call center applications, and assisting with network-related queries from call center staff.
Key Responsibilities:
Network Management:
Monitor call center network performance to identify and resolve issues promptly.
Maintain call center infrastructure, including routers, switches, VoIP systems, and firewalls.
Support and optimize call routing and IVR (Interactive Voice Response) systems.
Ensure uptime and performance stability for both local and remote call center operations.
Technical Support:
Provide level 1 and level 2 ...
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