Job Description

Role Purpose

The NOC Analyst is responsible for providing high-quality operational support for Continent 8’s global network, hosted infrastructure, and cybersecurity services. Working within a follow-the-sun support model, the role ensures service continuity and optimal performance for a global customer base. The NOC Analyst will analyze, troubleshoot, and resolve critical incidents, support business change control, and contribute to service improvement initiatives.


Key Responsibilities

  • Operational Support
  • Provide daily operational support and maintenance infrastructure.
  • Monitor system availability and performance to minimize downtime and optimize customer services.
  • Support customer requirements to maintain a 99.9% continuous service level.
  • Incident & Problem Management
  • Troubleshoot network-related issues and perform root cause ana...

Ready to Apply?

Take the next step in your AI career. Submit your application to Akkodis today.

Submit Application