Network Engineer II

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Responsibilities

• Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as incident and change management, to ensure end user requests are handled and addressed within defined SLAs.
• Report to the Network Engineering Team.
• Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs.
• Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved.
• Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar.
• Execute day-to-day netwo...