Job Description

Job Details

Description

This position is responsible for supporting and designing the telecommunications infrastructure and its associated software, including PBX’s, call management systems, voice mail, interactive voice response, and video conferencing systems.


Strategy & Planning

  • Create and maintain documentation as it relates to network configuration, network mapping, processes and service records.

  • Develop and implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

  • Remain current on new products, services, protocols, and standards in support of network and telecommunication systems.

  • Conduct testing and development of disaster recovery plans to detect faults, minimize malfunctions, and back up systems.

  • Manage and administrate the entire telecommunications infrastructure and its associated sof...

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