Job Description

Responsibilities and Requirements

  • Working technical knowledge to address service work orders for PCs, laptops, cabling, televisions, projectors, phones, peripherals and site security equipment.
  • Strong verbal and written communication skills (e.g. reporting), with the ability to run workshops for information collation.
  • Works on projects of moderately medium‑complex scope, and able to work with intercompany teams.
  • Exercises independent judgment within defined practices and procedures.
  • Assist with support of datacenter and application architecture.
  • Assist with troubleshooting basic network issues and understands the administration of switches, routers, and firewalls with the assistance of the Nutanix Remote Resolver Team.
  • Knowledge of backup, tape, and exchange infrastructures.
  • Typically 2–5 years of experience.
  • Ability to assist with configuring routers and switches under the guidance of...

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