Job Description

Job Description

Req ID: 311119 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network-Data Center-Datacenter ManagementSystems Integration Senior Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

General Cisco Support Engineer

Responsibilities

  • Troubleshoot: Identify and resolve complex network and product issues
  • Provide support: Provide technical support to customers over the phone, email, or chat
  • Escalate issues: Move unresolved issues to the appropriate internal teams
  • Document issues: Log issues and solutions in a database
  • Train customers: Provide training on new systems and products
  • Monitor networks: Monitor networks for faults and ensure they meet business needs <...

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