Job Description

Timings:
7 pm to 4 am (Rotational)
Location:
Islamabad E-11/2 (Onsite)
Summary:
This is a entry level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs
Responsibilities:
Set up, test, administer and troubleshoot Network Issues
Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others
Monitoring and keeping the track of all the services and monitoring tools e.g, Zabbix, Netbox, and others
Create and update network documentation/diagrams for network implementations
Setup, Deploy and troubleshoot VOIP Phones and related services
Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances Systems
Work with virtualization technologies i.e. VMWare, Citrix, and Hyper-V
Set up and administer Active Directories and Ser...

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