Job Description

Key Responsibilities:

  • Maintain and support existing and newly implemented network infrastructure and security solutions in line with established support and operational processes.
  • Build, deploy, and administer network environments, including WAN, LAN, WLAN, and network services such as load balancing (NLB) and related technologies.
  • Provide senior-level operational support, including:

  • Troubleshooting complex incidents and performing root cause analysis

  • Managing incidents and problems to resolution
  • Preparing reports and communicating performance, availability, and quality of network and security platforms
  • Creating and maintaining accurate technical documentation and support procedures
  • Support and assist in the implementation of new network and security infrastructure components, ensuring smooth integration into existing environments.
  • Proactively ensure system stability, performance, ava...

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