Job Description

Job Description:

Our DXC Application services team works with our customers as a trusted partner to help simplify, modernize, and accelerate mission-critical applications that support business agility and growth. Customers work with us to take advantage of the latest digital platforms with both custom and packaged applications, ensure resiliency, launch new products and enter new markets with minimal disruption.

Owns end‑to‑end service delivery for a legacy enterprise ASP.NET WebForms application. Accountable for application health, ticket governance, stakeholder communication, and release readiness while remaining technically capable to review solutions and unblock the team.

  • Own overall application service health, including availability, performance, batch/job execution, and integration points.
  • Govern L2 ticket triage, prioritization, and resolution for incidents and service requests, ensuring SLA compliance.
  • Lead root cause analysis (RCA) ...

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