Job Description

Qualifications:
Minimum of three (3) years' experience as a Full Stack Developer, with expertise in application analysis and troubleshooting
Has at least one (1) year of experience in Level 2 Application Support, Incident, Problem and Change Management
Experience in business domain processes is preferred but not required
Mid/Night shift
Hybrid set-up 3x a week (Alabang office)
Job Description:
● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines.
● Follows the Standard Operation Procedures (SOP) in order to support system application of end customers
● Provides continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers.
● Contri...

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