Job Description

About the Role

The National Credit Manager is a critical leadership role responsible for overseeing all aspects of Credit Risk, Billing, and Debt Collection. You will drive strategy and operational excellence to minimise risk, optimise cash flow, and support Coates’ financial performance.

Leading a high-performing team, you will coach, mentor, and empower credit professionals while ensuring alignment to our policies, procedures, and broader organisational goals.

You’ll enjoy variety in your role including:

  • Champion and embed Coates’ Safety-First culture across teams and customer interactions

  • Lead the end-to-end credit function, including billing, collections, credit risk, and administration

  • Drive cash flow optimisation while minimising bad debt and fraud risk

  • Lead, develop, and engage a large dispersed team, ensuring strong performance and capability uplift

  • Oversee policy governance, including ...

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