National Conversion Manager (Home Loans – External Channels)

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The National Conversion Manager is responsible for maximizing conversion across all external Home Loans origination channels, including Mortgage Originators, aggregators, and strategic partners. The role drives growth by improving lead to instruct conversion, optimizing Mortgage Originators and partner performance, and ensuring a seamless, efficient mortgage application and approval journey. Job Description Key Responsibilities 1. External Channel Conversion Strategy Develop and execute a national conversion strategy for external Home Loan channels. Drive improvements in lead-to-application, application-to-approval, and approval-to-registr...