MW - Ecommerce / Fintech Customer Service Support

This is a remote position. JOB TITILE: Merchant Operations Support and Customer Service Specialist Type: Full Time Rate: 8AUD/hour Industry: Fintech payment solutions About the business The client is a leading global payment solutions platform that offers a range of online payment solutions to merchants worldwide. We value creative solutions, collaboration and hard work while keeping things interesting and enjoyable. About the role: As part of Merchant Warrior's Global Customer Care & Operations Team you will be providing high quality professional service to our merchants by assisting them before, during and post onboarding. You will also assist merchants with various requests regarding MW's products and services. Acting as a point of contact to our merchants, you will communicate in an open, helpful and engaging tone and focus on finding the right solution for each case. You will constantly interact with other departments within the company as well as third parties. Key responsibilit...