Job Description
Maple Leaf Marinas is seeking an experienced Service Manager in the Muskoka area to drive customer satisfaction and service excellence. Your mechanical and service expertise will be crucial in this role.
As the largest owner of premium marinas in Canada, Maple Leaf Marinas supports over 3,000 boaters. The Service Manager will lead service operations, ensuring timely delivery of marine services while fostering customer loyalty and a high-performing team. This role requires a proactive approach to management and service excellence in a vibrant environment.
Key Responsibilities:
• Ensure prompt, dependable marine service delivery
• Maximize service department productivity and profitability
• Develop training and operational procedures for technicians
• Maintain high customer satisfaction levels and resolve issues
• Collaborate with Parts Manager for smooth operations
Requirements:
• Extensive experience in service ...
As the largest owner of premium marinas in Canada, Maple Leaf Marinas supports over 3,000 boaters. The Service Manager will lead service operations, ensuring timely delivery of marine services while fostering customer loyalty and a high-performing team. This role requires a proactive approach to management and service excellence in a vibrant environment.
Key Responsibilities:
• Ensure prompt, dependable marine service delivery
• Maximize service department productivity and profitability
• Develop training and operational procedures for technicians
• Maintain high customer satisfaction levels and resolve issues
• Collaborate with Parts Manager for smooth operations
Requirements:
• Extensive experience in service ...
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