Job Description

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)
  • Analysing and solving customer’s queries
  • Sharing information on administrative and technical requests (products, invoices, etc.) 
  • Making changes to the system 
  • Forwarding faults or calls to other departments.
  • Upselling and promoting products.

    •  Skills you need to succeed:

  • German/French AND ITALIAN at C1 level or above
  • English at B1/B2 lvlwould be an asset.
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work in shifts: 5 days a week, 40 hours (7am-10pm, Monday-Sunday)
  • Willingness to work on the basis of a mandate contract for a period of two weeks. The next contract is an employment contract for an indefinite period.

    •  What’s in it for you:

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