Job Description

Details:

  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Required skill(s):
  • Basic hardware knowledge
  • Basic software knowledge
  • Basic networking
  • Average written and spoken communication skills in one or more languages including but not limited to English and Spanish.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.

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