Multichannel customer experience specialist (crm)

Ikeja in Midrand is seeking a Customer Engagement Consultant to enhance customer experience by guiding clients through their journey. The role involves managing queries effectively via multiple channels including calls, emails, and social media. The ideal candidate should have at least 2–3 years of customer service experience, possess excellent communication skills, and demonstrate a strong customer-oriented mindset. The position includes opportunities for personal and professional growth alongside benefits like health insurance.