Multi-Hotel Reservations Executive – Hobart-based

Company Description

“Hospitality is a work of Heart” at Accor, The Fragrance Group has a perfect opportunity for a Multi-Hotel Reservation Agent to join our amazing team.  The Portfolio consists of the Mövenpick Hotel Hobart | Mövenpick Hotel Melbourne on Spencer | ibis Styles Hobart | Novotel Devonport | Novotel Perth Murray Street.

Based at the Mövenpick Hotel Hobart, this multi-hotel role forms part of our Reservations team, supporting multiple hotels across Tasmania, Melbourne and Western Australia.

Join us, and become a Heartist®

Job Description

Reporting to Portfolio Reservations Manager, you are often the first point of contact for our guests who will:

• Use the hotel systems to process and input all reservation types in an accurate and efficient manner
• Maintain a positive selling approach to maximize yield in both occupancy and rates
• Respond to guest calls according to h...