Job Description

Position Summary

As part of the Customer Experience team, the Multi-Family Coordinator will serve as the first point of contact for all service and warranty requests for our multi-family projects, including managing requests for all Pre & Post Possessions, trade days, as well as planning, organizing and scheduling all multi-family project installations. 

What You’ll Do

Scheduling

  • Assign/reassign Hardwood, Carpet and Tile Installers to jobs based on dates provided by Sales personnel.
  • Review confirmed installs and send required changes to Estimating team.
  • Manage installation & delivery dates via customer email.
  • Communicate pick-up information to Installers and Delivery Driver/Warehouse; update warehouse and delivery items in Divine Tracker.

    • Service & Warranty

  • Answer all incoming calls and emails from Builder partners to coordinate service and warranty requests for multi-family projects.

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    Job Details

    Location
    Calgary, Alberta, Canada
    Job Type
    Full Time
    Category
    Information and Record Clerks
    Posted Date
    February 25, 2026
    Deadline
    April 06, 2026