MSS Engineer L2

Careers » Current Openings » MSS Engineer L2

Role:

As a MSS Engineer you will be responsible for the delivery of Security Management and Monitoring services to clients world-wide. The MSS Engineer will be performing activities such as ensuring availability and logging consistency of customer security. Also, at the same time you have to work with your colleagues to ensure there is unanimous understanding of the project deliverables and meet required timelines.

Job Description:

Analyse daily scan results and identify inconsistencies if any in both scan results and report.

Executive Client Support for an in-house information Security product

Perform analytical and logical troubleshoots of an issue reported.

Create, maintenance and manage support tickets.

Understand customer queries and take appropriate remedial actions. Identify and delegate queries which need to be probed further by the dev...