Job Description

A Managed Service Provider in Canada is seeking a Helpdesk Analyst to provide exceptional technical support independently. Ideal candidates will have over 2 years of IT support experience, particularly in an MSP setting, and solid Microsoft 365 skills. Responsibilities include troubleshooting client issues, managing support tickets, and providing both onsite and remote assistance. Competitive salary and benefits are included, with a focus on professional growth and certification support.
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