Job Description
About M&S Bank
We’re proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We’re here to make banking feel more personal — and that starts with how we support our people.
The Opportunity
This is more than a customer service role — it’s a launchpad for your career. Whether you’re new to financial services or looking to grow, we’ll support your development every step of the way.
What You’ll Do
- Be the first point of contact for customers via phone
- Provide support, resolve queries, and guide customers through our digital banking services
- Handle complaints with empathy and ownership
- Suggest improvements to enhance the customer experience
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Ready to Apply?
Take the next step in your AI career. Submit your application to HSBC Global Services Limited today.
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