MS Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Your day at NTT DATA
MS Engineer (L1) (Japanese and English - Bilingual) is a critical role responsible for providing comprehensive first-level technical support to our end-users. This position involves monitoring network and server performance, troubleshooting hardware and software issues, and ensuring the efficient operation of end-user computing devices. This role requires a 12-hour rotational day & shifts to maintain 24/7 coverage.

Key roles and responsibilities:

• Provide first-level support for hardware, software, and network-related issues to end users on various IT systems and applications.
• Assist in the installation, c...