MS Engineer

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

Key roles and responsibilities:

• Provide first-level support for hardware, software, and network-related issues to end users on various IT systems and applications.
• Assist in the installation, configuration, and maintenance of end-user computing devices and software.
• Troubleshoot and resolve technical problems with desktops, laptops, printers, mobile devices, and other peripherals.
• Monitor and manage alerts for network and server performance, ensuring issues are resolved promptly.
• Coordinate troubleshooting procedures with customers, system/network vendors, and network carriers.
• Receive and execute Se...