MS-CRM technical - D365 CE Configuration -Functional Maker-Senior

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Key Responsibilities:

• Lead the functional design and implementation of D365 CRM solutions, ensuring alignment with business requirements and best practices.
• Collaborate with clients to gather, analyze, and document business requirements, translating them into functional specifications for D365 CRM.
• Conduct workshops and interviews with stakeholders to understand their needs and pain points, facilitating discussions to prioritize requirements.
• Design and configure D365 CRM modules, including Sales, Customer Service, Marketing, and Field Service, to optimize business processes.
• Develop and maintain functional documentation, including business process flows, user storie...