Job Description

Mortgage Processor – Cloudstaff – Makati, National Capital Region, Philippines.

Job Details

  • Work Arrangement: Work from Office
  • Schedule: Morning shift
  • Seniority level: Associate
  • Employment type: Full-time
  • Industry: Outsourcing and Offshoring Consulting and Telephone Call Centers

Roles And Responsibilities

  • Sending and responding on emails to customers and follow ups
  • Contacting customers via phone and email to support them through the journey which will require excellent customer service
  • Setting up meetings between broker and customer
  • Working with broker in gathering documents and renaming
  • Checking documents to ensure all information required is available and correct
  • Contacting banks broker support teams and BDMs (different scenarios)
  • Ordering valuations, pricing and credit check
  • Completing all other tasks (pos...

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