Job Description
Description
-The CSR rep would only need to have mortgage background . It could be FHA, conventional, VA, etc. It is preferred if they have FHA, but not required.
-A successful candidate needs knowledge of loan terminology and processes, so they understand what the lending industry client is requesting and can ask clarifying questions if needed
-The CSR would then look this information up in a Knowledge Base and provide it to the caller.
-Some FHA lenders have their own loan requirements which are more restrictive than FHA, so we stress the requirement to only use FHA approved FAQs for accuracy.
-Aid callers with their housing needs from homeless, to rental assistance, to purchasing a home for the first time
Additional Skills & Qualifications
Required Skills:
- Be able to work until 8:00pm starting out
- 2+ years of mortgage experience (loan processor, junior underwriter, loan officer, loan servicing, loss mitigation specialist, etc.)
- HS Diploma or GED
-The CSR rep would only need to have mortgage background . It could be FHA, conventional, VA, etc. It is preferred if they have FHA, but not required.
-A successful candidate needs knowledge of loan terminology and processes, so they understand what the lending industry client is requesting and can ask clarifying questions if needed
-The CSR would then look this information up in a Knowledge Base and provide it to the caller.
-Some FHA lenders have their own loan requirements which are more restrictive than FHA, so we stress the requirement to only use FHA approved FAQs for accuracy.
-Aid callers with their housing needs from homeless, to rental assistance, to purchasing a home for the first time
Additional Skills & Qualifications
Required Skills:
- Be able to work until 8:00pm starting out
- 2+ years of mortgage experience (loan processor, junior underwriter, loan officer, loan servicing, loss mitigation specialist, etc.)
- HS Diploma or GED
Ready to Apply?
Take the next step in your AI career. Submit your application to TEKsystems today.
Submit Application