Job Description
Jumpstart Your Career in Mortgage Servicing
Now Hiring: Customer Service Representatives (Mortgage Insurance)
Pay:
+ $17/hour
Start Date: Month of July
Training Schedule:
+ First 45 days fully onsite (9:30 AM – 6:00 PM)
Post-Training Schedule:
+ Hybrid (10:30 AM – 7:00 PM)
+ Hybrid eligibility based on attendance, quality, and performance
Important: No time off allowed during the first 6 weeks of training.
What You’ll Do
Be the first point of contact for customers and provide meaningful support every day:
+ Handle 35–45 inbound calls daily (average 11–14 minutes per call)
+ Assist borrowers, insurance agents, and financial institutions with homeowners insurance inquiries
+ Answer questions related to payments, coverage, and policy details
+ Navigate multiple systems to research, document, and resolve customer concerns
+ Deliver accurate, timely, and professional cu...
Now Hiring: Customer Service Representatives (Mortgage Insurance)
Pay:
+ $17/hour
Start Date: Month of July
Training Schedule:
+ First 45 days fully onsite (9:30 AM – 6:00 PM)
Post-Training Schedule:
+ Hybrid (10:30 AM – 7:00 PM)
+ Hybrid eligibility based on attendance, quality, and performance
Important: No time off allowed during the first 6 weeks of training.
What You’ll Do
Be the first point of contact for customers and provide meaningful support every day:
+ Handle 35–45 inbound calls daily (average 11–14 minutes per call)
+ Assist borrowers, insurance agents, and financial institutions with homeowners insurance inquiries
+ Answer questions related to payments, coverage, and policy details
+ Navigate multiple systems to research, document, and resolve customer concerns
+ Deliver accurate, timely, and professional cu...
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