Modern Workplace & Platform Services, Analyst

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Analyst will be responsible for the deployment, management, and support of iOS and iPadOS devices across the organization. This role ensures secure, efficient, and compliant mobile operations through expert use of MDM tools and Apple ecosystem knowledge. The Analyst will collaborate with IT and end users to optimize device performance and user experience.

Responsibilities:

Assist in supporting Air Canada’s fleet of Apple devices (iOS, iPadOS).

• Configure and manage devices using MDM platforms (e.g., Jamf, Intune, Omnissa (Workspace One), or other), ensuring compliance with company policies.
• Implement and monitor security protocols, including encryption, passcode poli...